Alexandre Niazi Bamehr

This experience was completely out of my comfort zone, which was part of the reason I gained so much from it. During my time at TLA, I had incredible opportunities to learn sales, entrepreneurship and build transferable skills. I represented some of the UK's leading brands such as Shell Energy, HelloFresh, The Modern Milkman, and Battersea (fundraising).

As a human representation of a brand, I: ✓ Developed a positive business image and increased sales by interacting effectively with consumers. ✓ Achieved established sales goals and quotas within a prescribed territory in a challenging and fast-paced environment. ✓ Performed consultative selling skills to identify opportunities, overcome objections, and close sales. ✓ Evaluated customers' existing and potential product needs and made recommendations. ✓ Worked closely with Direct Sales Leadership to establish individual goals, objectives, and action plans designed to attain company, departmental, and personal objectives.

Under the supervision of the Fleet Manager, and with the full support of the other countries, I: ✓ Contributed to business operational efficiency. ✓ Coordinated and monitored import/export activities, the efficiency of production, and delivery flow in collaboration with an international cross-functional team (anticipating potential risks). ✓ Determined new market opportunities in China), thanks to a consumer behavior survey (Psyma), for market expansion (EV and LCV) to reduce exposure to market risk. ✓ Compared both web and mobile sites of all Renault’s competitors in China, to recommend improvements by interpreting and answering to users’ needs. ✓ Followed up daily operational activities, and when problems arose, successfully reacted to them.

Assisting the Front Office Manager, acting as the first point of contact for customers, I: ✓ Managed the daily customers' complaints and needs. ✓ By interpreting customers' online feedback, I recommended concrete optimization proposals leading to increase user experience by 40%. ✓ Ensured the customer database was up to date.

I directly reported to the Business Developer Manager and cooperated with all the departments of the company, we were responsible for the sustainable development of the business: ✓ Built a new operational process for all buildings in operation, enabling real-time tracking of energy performance and ensuring accountability and clarity of outcomes throughout the organization. ✓ Assisted my Manager with the daily operational missions (negotiations, relations with suppliers, prospecting for new clients, and suppliers).